Home > Service > Technical support
Service:
 
1. 7*24 hours online service
 
2. 7*24 hours technical service
 
3. Within one hour response on day working time
 
4. All life long service provided
 
5. Free pick customers up at Xinxiang Dong train station and Xinxiang Train station and Zhengzhou airport
 
6. Engineers working together with sales to provide more professional solutions for customer
 
7. CAD and PDF drawing is available provided by us before order
 
8. Online live service for factory visiting anytime of day working time
 
9. English version instruction and operation manual are provided
 
10. Installation video is available
 
 
Free services including regular follow up services:
 
1. FREE technical enquiries
 
2. FREE repairs during warranty 
 
3. FREE special services for key projects
 
4. FREE inspection upon delivery
 
5. FREE operation and repair training
 
6. FREE period follow-up and maintenance service
 
7. FREE engineers’ training in our company, but customer should cover the engineers'cost in China.